New PDF release: Business information management : improving performance

By Dave Chaffey

ISBN-10: 0273686550

ISBN-13: 9780273686552

ISBN-10: 1408212609

ISBN-13: 9781408212608

This readable textbook takes a problem-solving method of company details administration, addressing the demanding situations confronted through a large workforce of stakeholders – not just the end-user, but additionally the overall supervisor, IT supervisor and corporate director.


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Additional resources for Business information management : improving performance using information systems

Example text

In this context they automatically Software programs that can assist humans to gather information from the Internet or exchange data with other agents based perform tasks on parameters supplied by the user. The applications of the semantic web are best illustrated through examples. Berners-Lee et al. (2001) give the example of a patient seeking medical treatment for a particular condition. They envisage a patient having a personal software agent (effectively a search engine) which is used to find the best source of treatment.

The Further reading section helps direct your independent study to the most applicable texts, journals and trade magazines. CHAPTER 01 I N T R O D U CT I O N TO I N FO R M AT I O N M A N AG E M E N T Further reading service delivery on the Internet. Standards such as HTML are used for presentation of data and documents and XML is widely used for exchange of data. 2 Produce a table summarizing the main components of a basic PC giving a short description and a typical specification for each component.

1 shows different ways in which knowledge management has been used in one industry. FT Knowledge management in financial services This case study introduces the concept of knowledge management. It explores the role of knowledge management in one industry – banking – by reviewing practices in a range of European and US-based banks. It gives many examples of the different ways companies are successfully using knowledge management to improve both customer relationships and shareholder value. The importance of knowledge for achieving competitive success has been recognised since the early 1990s, but it is only recently that formal systems for managing the acquisition and use of knowledge have begun to emerge, often created on the back of new information technology applications and systems.

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Business information management : improving performance using information systems by Dave Chaffey

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